Granville House Medical Centre has a Social Media Zero Tolerance Policy in place. Where any derogatory comments or actions are posted about the practice or staff, this may be viewed as a breakdown in doctor-patient professional relationship, and may result in the individual being removed from our practice list.
Whilst we welcome all feedback from patients as this gives us the opportunity to review the services we provide, and where necessary or appropriate make changes or improvements, it is important this is done in the correct and appropriate manner. We would ask that rather than posting derogatory or hurtful/threatening comments about the practice or any of our staff on social media, please speak to us about this or put them in writing giving us the opportunity to respond by emailing granvillehouse.fax@nhs.net.
Posting derogatory or offensive/threatening comments online can cause unwarranted distress to our practice members and staff. This may also cause other patients to delay or dissuade them from presenting to the surgery to receive medical treatment.
PLEASE CONSIDER THE IMPACT OF YOUR ACTIVITY BEFORE YOU POST A COMMENT.