Granville House Medical Centre Mission Statement
At Granville House Medical Centre, we aim to :-
- Provide high-quality primary care medical services to all our patients, respectfully, equitably and without discrimination.
- Offer timely, easy access to assessment when people are unwell, providing consultations, examination, diagnosis and treatment and referring to other providers, in the best interest of the patient.
- Provide healthy living and disease prevention, by providing appropriate information, advice and health checks.
- Encourage patients and carers to fully participate in their care, involving them in decisions regarding their treatment and care.
- Continue to provide holistic care where cure is no longer possible by working with the patient, families and extended primary health and palliative care teams.
- Reflect on the care we provide, actively responding to complaints and feedback.
- Ensure all members of the team are suitably trained and have the necessary skills to carry out their duties safely.
- To nurture an environment of continuing development, where all staff share and promote learning.