Granville House Medical Centre Mission Statement

At Granville House Medical Centre, we aim to :- 

  • Provide high-quality primary care medical services to all our patients, respectfully, equitably and without discrimination. 
  • Offer timely, easy access to assessment when people are unwell, providing consultations, examination, diagnosis and treatment and referring to other providers, in the best interest of the patient.
  • Provide healthy living and disease prevention, by providing appropriate information, advice and health checks.
  • Encourage patients and carers to fully participate in their care, involving them in decisions regarding their treatment and care.
  • Continue to provide holistic care where cure is no longer possible by working with the patient,  families and extended primary health and palliative care teams.
  • Reflect on the care we provide, actively responding to complaints and feedback.
  • Ensure all members of the team are suitably trained and have the necessary skills to carry out their duties safely.
  • To nurture an environment of continuing development, where all staff share and promote learning.