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The practice is actively working on reinstating our Patient Participation Group and would like to invite patients to join the group virtually. We don’t wish this to be a “forum for moaners” nor a “Doctors fan club”. We want our PPG to be a route for patients to advise and inform the Practice in what matters the most to them and help identify solutions to problems. Members of the PPG should think about the wider patient interest and not just their own personal concerns when serving on the PPG.
What is a PPG?
A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for all patients, doctors and staff. Patient Participation Groups tend to be set up by Practices but, over time, they are usually run by patients. Typically they will have a committee that meets regularly to give the PPG some leadership and a sense of direction.
The PPG should work closely with the Practice and it is normal for members of the Practice Team to be part of the Patient Participation Group.
The PPG should work closely with the Practice and it is normal for members of the Practice Team to be part of the Patient Participation Group.
Why should I join?
Have you been to the surgery as a patient, parent, carer or friend? Your experiences matter and you can bring different ideas to the surgery to help us treat patients better. You will also gain a better understanding of the NHS, and gather feedback from other patients acting as a ‘critical friend’ to the Practice, by helping us understand what patients are thinking about certain issues, such as opening hours, telephone systems, requests for home visits, delays in being taken for appointment, seeing their favourite GP, seeing their favourite Practice Nurse, repeat prescriptions and the range and type of services provided within the Practice.
How often does the PPG meet and what is a virtual group?
We plan to meet online, but not too often. We know that you are busy, so we will meet only a few times per year and hope that you can join us.
All of the meetings will be online using Microsoft teams. The first will be held on the 21/10/25 from 17:30 to 18:15.
All of the meetings will be online using Microsoft teams. The first will be held on the 21/10/25 from 17:30 to 18:15.
Will my views be heard?
Your views are important and will be listened to. It may not be possible to act on every suggestion, but all feedback is very valuable.
Working in a spirit of mutual respect, openness and trust, all patients’ views will be discussed and, where appropriate, we will work together on solutions.
Working in a spirit of mutual respect, openness and trust, all patients’ views will be discussed and, where appropriate, we will work together on solutions.